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Privacy Policy

Last updated: December 22, 2025

Canine Candy Dog Biscuit Co. operates this store and website,
including all related information, content, features, tools, products
and services, in order to provide you, the customer, with a curated
shopping experience (the "Services"). Canine Candy Dog Biscuit Co. is
powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your
personal information when you visit, use, or make a purchase or other
transaction using the Services or otherwise communicate with us. If
there is a conflict between our Terms of Service and this Privacy
Policy, this Privacy Policy controls with respect to the collection,
processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any
of the Services, you acknowledge that you have read this Privacy Policy
and understand the collection, use, and disclosure of your information
as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to
information that identifies or can reasonably be linked to you or
another person. Personal information does not include information that
is collected anonymously or that has been de-identified, so that it
cannot identify or be reasonably linked to you. We may collect or
process the following categories of personal information, including
inferences drawn from this personal information, depending on how you
interact with the Services, where you live, and as permitted or required
by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit
    card, and financial account numbers, payment card information, financial
    account information, transaction details, form of payment, payment
    confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view,
    put in your cart, add to your wishlist, or purchase, return, exchange or
    cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your
    interaction with the Services, including how and when you interact with
    or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account,
    visit or use the Services, communicate with us, or otherwise provide us
    with your personal information;
  • Automatically through the Services including from your
    device when you use our products or services or visit our websites, and
    through the use of cookies and similar technologies;
  • From our service providers including when we engage
    them to enable certain technology and when they collect or process your
    personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you
use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your
    personal information to provide you with the Services, including to
    perform our contract with you, to process your payments, to fulfill your
    orders, to remember your preferences and items you are interested in,
    to send notifications to you related to your account, to process
    purchases, returns, exchanges or other transactions, to create, maintain
    and otherwise manage your account, to arrange for shipping, to
    facilitate any returns and exchanges, to enable you to post reviews, and
    to create a customized shopping experience for you, such as
    recommending products related to your purchases. This may include using
    your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal
    information for marketing and promotional purposes, such as to send
    marketing, advertising and promotional communications by email, text
    message or postal mail, and to show you online advertisements for
    products or services on the Services or other websites, including based
    on items you previously have purchased or added to your cart and other
    activity on the Services.
  • Security and Fraud Prevention. We use your personal
    information to authenticate your account, to provide a secure payment
    and shopping experience, detect, investigate or take action regarding
    possible fraudulent, illegal, unsafe, or malicious activity, protect
    public safety, and to secure our services. If you choose to use the
    Services and register an account, you are responsible for keeping your
    account credentials safe. We highly recommend that you do not share your
    username, password or other access details with anyone else.
  • Communicating with You. We use your personal
    information to provide you with customer support, to be responsive to
    you, to provide effective services to you and to maintain our business
    relationship with you.
  • Legal Reasons. We use your personal information to
    comply with applicable law or respond to valid legal process, including
    requests from law enforcement or government agencies, to investigate or
    participate in civil discovery, potential or actual litigation, or other
    adversarial legal proceedings, and to enforce or investigate potential
    violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information
to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services
    on our behalf (e.g. IT management, payment processing, data analytics,
    customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services
    and advertise to you. For example, we use Shopify to support
    personalized advertising with third-party services based on your online
    activity with different merchants and websites. Our business and
    marketing partners will use your information in accordance with their
    own privacy notices. Depending on where you reside, you may have a right
    to direct us not to share information about you to show you targeted
    advertisements and marketing based on your online activity with
    different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure
    of certain information to third parties, such as to ship you products or
    through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or
    bankruptcy, to comply with any applicable legal obligations (including
    to respond to subpoenas, search warrants and similar requests), to
    enforce any applicable terms of service or policies, and to protect or
    defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes
personal information about your access to and use of the Services in
order to provide and improve the Services for you. Information you
submit to the Services will be transmitted to and shared with Shopify as
well as third parties that may be located in countries other than where
you reside, in order to provide and improve the Services for you. In
addition, to help protect, grow, and improve our business, we use
certain Shopify enhanced features that incorporate data and information
obtained from your interactions with our Store, along with other
merchants and with Shopify. To provide these enhanced features, Shopify
may make use of personal information collected about your interactions
with our store, along with other merchants, and with Shopify. In these
circumstances, Shopify is responsible for the processing of your
personal information, including for responding to your requests to
exercise your rights over use of your personal information for these
purposes. To learn more about how Shopify uses your personal information
and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not affiliated
or controlled by us, you should review their privacy and security
policies and other terms and conditions. We do not guarantee and are not
responsible for the privacy or security of such sites, including the
accuracy, completeness, or reliability of information found on these
sites. Information you provide on public or semi-public venues,
including information you share on third-party social networking
platforms may also be viewable by other users of the Services and/or
users of those third-party platforms without limitation as to its use by
us or by a third party. Our inclusion of such links does not, by
itself, imply any endorsement of the content on such platforms or of
their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not
knowingly collect any personal information about children under the age
of majority in your jurisdiction. If you are the parent or guardian of a
child who has provided us with their personal information, you may
contact us using the contact details set out below to request that it be
deleted.As of the Effective Date of this Privacy Policy, we do not have
actual knowledge that we "share" or "sell" (as those terms are defined
in applicable law) personal information of individuals under 16 years of
age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee "perfect security." In addition,
any information you send to us may not be secure while in transit. We
recommend that you do not use unsecure channels to communicate sensitive
or confidential information to us.

How long we retain your personal information depends on different
factors, such as whether we need the information to maintain your
account, to provide you with Services, comply with legal obligations,
resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights
listed below in relation to your personal information. However, these
rights are not absolute, may apply only in certain circumstances and, in
certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a
    copy of the personal information we hold about you and to request that
    we transfer it to a third party, in certain circumstances and with
    certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising.
    Depending on where you reside, you may have a right to opt out of the
    "sale" or "share" of your personal information or to opt out of the
    processing of your personal information for purposes considered to be
    "targeted advertising", as defined in applicable privacy laws.
  • Managing Communication Preferences. We may send you
    promotional emails, and you may opt out of receiving these at any time
    by using the unsubscribe option displayed in our emails to you. If you
    opt out, we may still send you non-promotional emails, such as those
    about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services
or by contacting us using the contact details provided below. To learn
more about how Shopify uses your personal information and any rights you
may have, including rights related to data processed by Shopify, you
can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these
rights. We may need to verify your identity before we can process your
requests, as permitted or required under applicable law. In accordance
with applicable laws, you may designate an authorized agent to make
requests on your behalf to exercise your rights. Before accepting such a
request from an agent, we will require that the agent provide proof you
have authorized them to act on your behalf, and we may need you to
verify your identity directly with us. We will respond to your request
in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal
information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our
decision by contacting us using the contact details set out below, or
lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic
Area or the United Kingdom, we will rely on recognized transfer
mechanisms like the European Commission's Standard Contractual Clauses,
or any equivalent contracts issued by the relevant competent authority
of the UK, as relevant, unless the data transfer is to a country that
has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to
reflect changes to our practices or for other operational, legal, or
regulatory reasons. We will post the revised Privacy Policy on this
website, update the "Last updated" date and provide notice as required
by applicable law.

Contact

Should you have any questions about our privacy practices or this
Privacy Policy, or if you would like to exercise any of the rights
available to you, please call or email us at info@ccbiscuits.com or
contact us at 617 S Gilpin Ave, Loveland, CO, 80537, US